User guide

Everything you need to enjoy Dunno — from your first question to the cabinet's full powers.

Quick start

1. Open chkuiskolopi.ge — the platform runs right in the browser, nothing to download from a store. If you would rather it opened like an ordinary app, without the browser frame, pick “Install app” from the lifebuoy menu. On iPhone: Safari's Share button → “Add to Home Screen”.
2. The main screen is the Harbor — this is where you pick which expert to talk to: just click a vessel.
3. In the top corner there is a single button — the lifebuoy 🛟. It is the whole menu: Harbor, Chronicle (history), Cabinet, 112 Rescue, theme and sound toggles, language (ქართული/English) and log-out. Don't look for other buttons — everything lives inside the ring.
4. Just type your question — it answers even without registration. You get the reply in the language you use (Georgian or English).

Guests and registration

Without registering (as a guest) you are met by Aricia, the page guide, standing in the corner of the screen. Tap her and she starts talking; she will write, too, if you prefer. She answers questions about the platform: what Chkuis Kolofi is, what it can do, what it costs, how to start. This is a one-time welcome gift — it is granted once and does not renew.

The experts — lawyer, doctor, psychologist — do not talk to guests: Aricia gives no consultation and boards no one. Guests also don't get voice dictation, file uploads, the cabinet, or saved conversation history. When you register, chats started as a guest carry over to your account automatically and continue right where you left off.

What registration and a balance unlock:

• Voice mode, in both forms: dictation (the microphone — what you say becomes text) and live conversation (the handset button — the expert answers out loud, and you can interrupt);
• Uploading files and photos;
• Chat history — continue exactly where you stopped;
• A personal cabinet: long-term memory, profile files, people spaces;
• The medium and strong power levels — much smarter answers;
• Guarantees: refund of unspent balance at any time.

Registration is simple: email → confirmation → top up your balance on the top-up page.

Four experts under one roof

The Host

A general assistant and your guide on the platform: everyday questions, facts, web search, a virtual computer for working with websites. Depending on the topic it will hand you over to the right expert by itself.

The Lawyer

• Relies on live databases of Georgian law — legislation and court precedents — and backs its answers with specific articles and case practice.
• Can draft legal documents (claims, complaints, contracts) and work with court forms.
• Deep legal research sometimes takes a few minutes — that is a mark of quality.

The Doctor — an AI medical consultant

• Interviews you the way a family physician would, explains symptoms, lab results and diagnoses, and prepares you for a doctor's visit.
• Has a personal medical cabinet: your health history is stored and taken into account in every answer.
• It never gives a final diagnosis and never prescribes treatment — when needed, it always advises seeing a real doctor.

The Psychologist

Session-based psychotherapy — not "question and answer" but real sessions. Equipped with a unique Georgian therapeutic method — VisualTherapy — that has no analogue.

How to switch experts

• Just ask right in the chat: "take me to the lawyer", "I want the psychologist" — the switch happens immediately.
• If you change the subject, the experts will themselves offer to hand you to the right colleague.
• You can also ask the cabinet's Helper to board you with the expert you want.

Power levels — cheap, medium, strong

The chosen power level determines the quality and the price of an answer:

Switching: ask the expert right in the chat — "switch to strong", "medium please", "put me on cheap" — it happens immediately.

• If an answer didn't satisfy you, try the strong level — hard problems need deep analysis.
• If you want to save balance, work on cheap and turn on strong only when needed.
• Choosing a level is available to registered users with a balance.

Balance, pricing and payment

What it costs

• Every user gets a daily free allowance — around ten answers a day. Beyond that the service is paid.
• A full legal answer costs on average 1–2 GEL; psychologist's and other simple answers — 10–20 tetri.
• If your balance falls below $5, asking locks until you top up; an answer in progress is never cut off — if a big answer costs more than you have, the balance goes negative and the difference is covered by your next top-up. We also email you when you cross $5.
• The price depends on the complexity of the question and the chosen power level: a strong answer costs more balance, a cheap one — almost nothing.

How to top up

1. Open the top-up page (you can also get there from the cabinet — the "Top up" button).
2. Choose the amount.
3. Pay by card: cards issued in Georgia pay in GEL, foreign cards — in USD. PayPal is accepted too (minimum top-up — 10 USD).
4. The money appears on your balance immediately; the balance is visible in the cabinet.

When your balance runs out you get an email warning with a "Top up" button — one click takes you to the top-up page.

Voice input and files

Both features are available to registered users with a balance.

Voice messages

• Press the microphone button in the chat and speak — your words automatically turn into text and are added to your message.
• When you fall silent, recording stops by itself after a moment — no need to press the button again.
• You can edit the text before sending.
• Voice typing works in the cabinet too — there a single floating microphone can be dragged to any field; see the floating microphone.

Uploading files and pictures

• Upload a document or a photo right in the chat (e.g. lab results, a contract, a certificate) — the expert reads it and takes it into account.
• Photographed papers are readable too — a clear photo is enough.
• If you want uploaded material remembered forever (e.g. diagnoses, lab results), save it in the cabinet profile — see the cabinet.

Replying to an answer — quoting

• Under every answer, next to copy, there is an arrow button. Press it and the opening of that answer is placed as a quote at the top of your next message, so the expert knows which part you mean.
• For something more precise: highlight a piece of the text — two small buttons appear above the selection, "Quote" and "Copy". The first attaches the selection to the composer, the second puts just that fragment on the clipboard.
• The quote sits in a frame above the input; the cross removes it. Once sent it stays in your own message as a separate block, so re-reading the conversation later makes plain what you were replying to.
• The same works in the partner widget. In Telegram and Messenger just use the normal "reply".

Getting the answer as a file — PDF or Word

• When an expert drafts a document for you (a complaint letter, a claim, an application, a draft contract, a plan, a long summary), just ask: "send it as a PDF" or "write it up in Word" — the download link appears right in the chat. There is no separate button; asking is enough.
• PDF — the finished, printable version (styling, tables, page numbers); Word — the same document, editable. Want both? Ask for "both formats".
• The document stands on its own: title, parties, date, full text, with blanks marked in square brackets. The link works for 7 days and the file is also kept among your documents.
• This is a registered-user feature.

Drawings — charts and diagrams

• Ask to "draw it", "show me a chart" or "make a diagram" — the picture appears right in the chat.
• Charts for numbers: comparisons, change over time, shares of a whole (expenses, lab results, a budget). Diagrams for processes: steps, sequence, structure.
• The expert also draws unprompted when a picture reads better, and repeats the numbers in the text. Click the picture to open it full size.

The cabinet — your personal space

Only registered users have a cabinet. It stores everything the platform should remember about you.

Long-term memory (profile)

• When enabled, the platform remembers the details that matter about you from conversation to conversation — you never explain things twice.
• You can switch memory on/off at any time in the cabinet, or by a single request to the Helper.

Profile files

• Upload the files the expert should always keep in mind (e.g. diagnoses, lab results, contracts).
• The expert reads these files only with your explicit consent — it asks for consent right in the conversation.

People spaces

You can open a separate space for another person (e.g. "dad") — their history and files never mix with yours. Every space is created and lives inside the expert with whom you opened it — there is no shared shelf: a space opened with the doctor is visible only with the doctor. All four experts — the doctor, the lawyer, the psychologist and the host — keep their own separate spaces: in a chat just say who the matter concerns, and the expert opens or switches to that person's folder itself (e.g. a family member's history with the doctor, a separate client's case with the lawyer).

The floating microphone — voice typing in the cabinet

The cabinet has many fields to fill (history, profile, health card…), so there is one floating microphone with a bubble beside it: "Drag me onto a field and tap".

• Drag the microphone to the field you want to fill — the field gets highlighted and the mic docks to it.
• Tap and speak; when you fall silent, recording stops by itself and your words appear as text in that very field.
• Editing the text and pressing "Save" is up to you — the voice only types, it never saves anything on your behalf.
• The price is the same as a chat voice message.

The Helper — the cabinet's duty officer

The Helper waits for you in the cabinet, and it doesn't just explain — it does things:

• turns memory on/off;
• adds a person's space (it is created inside the specialist you name);
• saves your history or anamnesis;
• sends a refund request;
• calls 112 Rescue — live human help;
• boards you with the expert you want and opens the right section.

Just write like a human: "turn on my memory", "add my dad", "save my history".

The Helper is an ordinary agent: its conversations appear in the Chronicle and can be resumed from there, and when needed it hands you over to the expert you want. Every reply is labelled with who is answering and at what tier.

Most of this now works right inside a chat with any expert too — no need to open the Helper separately. Just ask any specialist (doctor, lawyer, psychologist, host): "turn my memory on/off", "remember this about me", "what's my balance?", "I want a refund", "connect me to live help" — they do it inline, without leaving the conversation (refunds and live help are confirmed with you first).

Help and live support

1. Ask the expert directly in the chat — they answer questions about using the platform too.
2. The cabinet's Helper — it explains, and it does a lot by itself.

112 Rescue — help from a live human

If the AI can't cope, or you'd rather talk to a live person:

• ask the cabinet's Helper: "I want live help" — it passes your message to the support team;
• or open the lifebuoy menu in the top corner and choose 112 Rescue.

The team replies by email. Technical problems (no answer coming, payment failing) can be reported the same way — one sentence to the Helper is enough.

Refunds

• You can get your unspent balance back at any time.
• If the service was poor, you have the right to request a full refund of the transaction.
• To request one: tell the cabinet's Helper — "I want a refund", the amount and the reason. It sends the request to the administration itself.

Didn't find the answer? See the FAQ or write to us: info@chkuiskolopi.ge